{"id":12497,"date":"2023-07-26T00:00:00","date_gmt":"2023-07-25T21:00:00","guid":{"rendered":"https:\/\/www.editurauniversitaria.ro\/?post_type=product&#038;p=12497"},"modified":"2026-05-15T15:00:44","modified_gmt":"2026-05-15T12:00:44","slug":"managementul-serviciilor","status":"publish","type":"product","link":"https:\/\/www.editurauniversitaria.ro\/en\/product\/managementul-serviciilor\/","title":{"rendered":"Managementul serviciilor"},"content":{"rendered":"<p class=\"Body\" style=\"text-align: justify;text-indent: 1.0cm\"><strong><span style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">Managementul Serviciilor<\/span><\/strong><span style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\"> <\/span><span lang=\"EN-US\" style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">&icirc;\u0219<\/span><span style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">i propune s<\/span><span lang=\"EN-US\" style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">\u0103 <\/span><span lang=\"PT\" style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">ofere o perspectiv<\/span><span lang=\"EN-US\" style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">\u0103 \u0219<\/span><span style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">tiin<\/span><span lang=\"EN-US\" style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">\u021b<\/span><span style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">ific<\/span><span lang=\"EN-US\" style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">\u0103 \u0219<\/span><span lang=\"IT\" style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">i riguroas<\/span><span lang=\"EN-US\" style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">\u0103 <\/span><span style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">asupra domeniului managementului serviciilor, aduc<\/span><span lang=\"EN-US\" style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">&acirc;nd &icirc;<\/span><span style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">n prim-plan aspectele fundamentale ale proiect\u0103rii \u0219i gestiunii sistemelor de prestare a serviciilor <\/span><span lang=\"EN-US\" style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">\u0219<\/span><span style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">i contribuind la dezvoltarea cuno<\/span><span lang=\"EN-US\" style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">\u0219<\/span><span style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">tin<\/span><span lang=\"EN-US\" style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">\u021b<\/span><span style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">elor <\/span><span lang=\"EN-US\" style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">\u0219<\/span><span lang=\"IT\" style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">i abilit<\/span><span lang=\"EN-US\" style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">\u0103\u021b<\/span><span style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">ilor cititorilor <\/span><span lang=\"EN-US\" style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">&icirc;<\/span><span style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">n acest domeniu complex. Scopul acestei c\u0103r\u021bi este de a v\u0103 familiariza cu principiile, strategiile \u0219i practicile fundamentale ale managementului serviciilor, astfel &icirc;nc&acirc;t s\u0103 v\u0103 dezvolta\u021bi cuno\u0219tin\u021bele \u0219<\/span><span lang=\"IT\" style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">i abilit<\/span><span style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">\u0103\u021bile necesare pentru a avea succes &icirc;n acest domeniu. Indiferent dac\u0103 sunte\u021bi un profesionist din domeniul serviciilor, un student sau un t&acirc;n\u0103<\/span><span lang=\"FR\" style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">r cercet<\/span><span style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">\u0103tor care studiaz\u0103 domeniul sau un antreprenor &icirc;n c\u0103utarea de idei \u0219i sfaturi valoroase, aceast\u0103 carte v\u0103 <\/span><span lang=\"IT\" style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">va oferi o perspectiv<\/span><span style=\"font-size: 12.0pt;font-family: 'Times New Roman',serif\">\u0103 ampl\u0103 \u0219i actual\u0103 asupra gestion\u0103rii serviciilor.<\/span><\/p>\n<p>\u2013<\/p>","protected":false},"excerpt":{"rendered":"<p>MANAGEMENTUL SERVICIILOR<\/p>","protected":false},"featured_media":9005,"comment_status":"open","ping_status":"closed","template":"","meta":{"_price":"70.00","_stock":"40","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false},"product_brand":[],"product_cat":[122],"product_tag":[1608],"product_publisher":[],"class_list":["post-12497","product","type-product","status-publish","has-post-thumbnail","product_cat-stiinte-economice-si-administrarea-afacerilor","product_tag-laurentiu-mihai","first","instock","shipping-taxable","purchasable","product-type-simple"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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